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Privacy Policy

Last Updated: 12/02/2025

1. Overview

NerdAgent is committed to protecting your data, ensuring transparency, and providing clear control over how information is collected and used.
This policy explains how we handle user data, agent inputs, tool integrations, and third-party model interactions.

2. Information We Collect

We collect three categories of data:

a. Account Information

  • Name, email, login credentials
  • Organization details (if applicable)
  • Subscription/billing info (if applicable)

b. Platform Usage Data

  • Agent configurations
  • Actions taken within the product
  • Logs and diagnostic data
  • Browsing behavior limited to product performance analytics

c. User Content

This includes:

  • Prompts and instructions
  • Uploaded files or documents
  • Custom tools and API configurations
  • Data used to train or configure your agents
  • Messages exchanged with agents

We only use this data to provide and improve the service.

3. How We Use Your Data

We use your information to:

  • Deliver platform features (agent creation, tool execution, model responses)
  • Maintain security and platform performance
  • Provide customer support
  • Improve product reliability and capabilities
  • Prevent misuse, abuse, or harmful activity

We do not sell your data.

4. AI Model Processing

To generate responses, your inputs may be sent to:

  • NerdAgent’s internal models
  • Approved third-party model providers (e.g., OpenAI, Anthropic, Google, etc.) based on your chosen configuration

We ensure:

  • Only necessary data is sent
  • Data is not used to train third-party models unless explicitly permitted by you
  • Transmission occurs over encrypted channels

5. Data Retention

We retain data only for as long as needed to provide services or as required by law.
You may request deletion of:

  • Your account
  • Agent data
  • Uploaded content
  • Logs associated with your usage

Some operational logs may be retained for security and compliance purposes.

6. Data Security

We use industry-standard security practices, including:

  • Encryption in transit and at rest
  • Access controls
  • Monitoring and audit logs
  • Secure development lifecycle

No system is 100% secure, but we take every reasonable step to protect your data.

7. Third-Party Integrations

If you connect external tools or APIs:

  • You are responsible for the data exchanged with those services
  • NerdAgent does not control how third-party services process your data
  • You must review their respective privacy policies

8. Your Rights

Depending on your region, you may have rights to:

  • Access your data
  • Request corrections
  • Request deletion
  • Export your data
  • Withdraw consent for specific processing activities

Requests can be submitted to support@nerdagent.com

9. Children’s Privacy

NerdAgent is not designed for individuals under 18.
We do not knowingly collect data from minors.

10. Policy Updates

We may update this policy periodically.
If changes affect how your data is used, we will provide notice through email or in-product alerts.

11. Contact

For questions regarding this Privacy & Data Policy:
support@nerdagent.com

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